Last Updated: October 2025
At Freshwave.fl (“Freshwave”, “we”, or “our”), we value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect the personal data of users who visit our website and digital channels.
1. Information We Collect
We collect personal information when you:
Complete a contact or subscription form.
Request information about our products or services.
Communicate with us via phone, email, or social media.
The information may include:
Full name.
Phone number and email address.
City or country of residence.
Scent preferences, type of space, or product of interest.
Technical information (cookies, IP address, device type, and browser).
2. Use of Information
We use personal data solely to:
Provide personalized service and respond to inquiries.
Send information about new products, promotions, or events.
Manage business or distribution relationships.
Improve the user experience on our website.
At any time, you may request to stop receiving promotional communications by replying “STOP” or “UNSUBSCRIBE” to any text message or email.
3. Data Protection
We implement reasonable technical and organizational measures to protect your personal data from loss, unauthorized access, or improper disclosure.
However, no system is 100% secure, and we cannot guarantee the absolute security of information transmitted electronically.
4. Information Sharing
Freshwave does not sell, rent, or trade personal data with third parties.
We only share information when:
It is necessary to comply with legal obligations.
Required by competent authorities.
Needed to process communication or technical support services (under confidentiality agreements).
5. Use of Cookies
Our website may use cookies to enhance navigation, analyze traffic, and personalize content.
Users can configure their browsers to reject cookies, although some site functions may be limited.
6. SMS and Email Marketing
By providing your phone number or email address, you consent to receive informational or promotional messages from Freshwave.
You can unsubscribe at any time by sending “STOP” or “UNSUBSCRIBE.”
7. Links to External Sites
This site may contain links to third-party websites.
Freshwave is not responsible for their privacy policies or content.
8. User Rights
You may request access to, update, or deletion of your personal data by contacting us at:
9. Changes to This Policy
Freshwave may modify this Privacy Policy at any time.
Any changes will be published on this page with the corresponding update date.
10. Contact
Freshwave.fl
📍 400 Capital Circle SE STE 18-121, Tallahassee, FL 32301, United States
📧 [email protected]
📞 (850) 792-6431
